Asheville Arthritis and Osteoporosis Center

Telephone Calls

If problems arise with your rheumatic disease, please call our office during office hours. Calls will be received by our automated attendant who will give you direct access to your doctor’s nurse.

Our nursing staff has been trained to answer many of your questions and has been instructed not to interrupt the doctor during examinations and treatment. If the doctor’s opinion is necessary to answer your question, it will be necessary to return your call after speaking with the doctor. If it is necessary for one of the physicians to return your call, this may be done after 5:00 p.m. when the last scheduled office patient has been seen. If you feel your problem requires a quicker response, please explain the circumstances to the nurse. You may be charged for some types of phone calls.

If an emergency arises after office hours, contact your regular physician, or seek care at your local emergency room or urgent care center.